Privacy Policy

Last updated: Feb/2026

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation, Spanish regulations in force regarding personal data protection, and considering the international nature of this website’s commercial activity, users of www.cuchilleriasami.com are informed about the processing of their personal data.

1. Data Controller

Controller: Soledad Abad Martínez
Tax ID: 05158236-A
Postal address: Polg. Ind. Camporroso, Travesía de Cuenca, 22, 02520 Albacete, Spain
Email: export@cuchilleriasami.com
Telephone: +34 967 66 82 58
Main domain: https://www.cuchilleriasami.com

2. Purpose of the Processing of Personal Data

At Cuchillería Sami, we process the personal data that users provide through website forms, email, or other contact methods for the following purposes:

To respond to requests for information, enquiries, quotations, or communications related to our products and services.
To manage professional and commercial contact with customers, distributors, suppliers, or potential customers.
To respond to messages sent through the website contact form.
To manage, where appropriate, contractual or pre-contractual relationships.
To maintain website security and prevent misuse, fraud, or unauthorized access.
To comply with applicable legal obligations.

3. Categories of Data Processed

Depending on the channel used by the user, we may process the following categories of data:

Identification data: first name and surname.
Contact data: email address, telephone number, company, country, or other data included in the enquiry.
Data contained in the message or request sent by the user.
Technical browsing data, when necessary for website security, operation, or cookie management.

Special categories of personal data are not deliberately requested. Users are asked not to send especially sensitive data through the website forms unless it is strictly necessary and there is a sufficient legal basis for doing so.

4. Legal Basis for Processing

The legal basis for processing personal data will be, depending on each case:

The user’s consent, when the user voluntarily contacts us through forms, email, or agrees to receive communications.
The application of pre-contractual measures or the performance of a contract, when the request is related to an order, quotation, business relationship, or service provision.
Compliance with legal obligations, when processing is necessary to meet regulatory requirements.
The controller’s legitimate interest, regarding website security, fraud prevention, internal administrative management, and follow-up of professional communications, provided that the rights and freedoms of the data subject do not prevail.

Where the legal basis is consent, it may be withdrawn at any time, without affecting the lawfulness of the processing carried out before its withdrawal.

5. Data Retention

Personal data will be kept for the time necessary to fulfil the purpose for which it was collected and, afterwards, for the legally required periods in order to address possible liabilities.

As a general guideline:

Data arising from enquiries or contact requests will be kept for as long as necessary to respond to them and carry out the corresponding commercial or technical follow-up.
Data linked to contractual or commercial relationships will be kept while the relationship remains in force and, thereafter, for the legally applicable periods.
Data processed on the basis of consent will be kept until such consent is withdrawn or deletion is requested, where appropriate.
Technical and security data may be kept for as long as necessary to ensure the integrity, security, and proper functioning of the website.

6. Recipients of the Data

As a general rule, personal data will not be disclosed to third parties, except where there is a legal obligation or where this is necessary for the correct provision of services related to the controller’s activity.

Data may be accessed, as data processors, by providers delivering support services necessary for the operation of the website and business activity, such as:

web hosting,
email services,
technical maintenance,
IT support,
business or commercial management tools.

In all cases, these providers will act under the controller’s instructions and with the contractual and security guarantees required by the applicable regulations.

7. International Data Transfers

As a general rule, personal data will be processed within the European Economic Area or with providers offering appropriate safeguards in accordance with the applicable data protection regulations.

However, some technology or infrastructure providers may be located outside the European Economic Area or may provide services through international servers. In such cases, international transfers of personal data will only be carried out where appropriate safeguards, adequate contractual measures, or a valid legal basis exist under the applicable regulations.

8. Users in Spain, the European Union, South America, and Central America

This website is managed from Spain and is intended for both national and international users.

For users located in countries of the European Union, the processing of their personal data will be governed by the General Data Protection Regulation and the applicable Spanish legislation.

Regarding users located in South America and Central America, Cuchillería Sami will apply principles of lawful, fair, and transparent processing, data minimization, purpose limitation, accuracy, confidentiality, and security, also respecting the rights recognized by the regulations applicable in each case.

If the legislation of the user’s country of residence grants additional or specific rights regarding privacy and data protection, that person may request them by proving their identity and the applicable legislation, and the request will be assessed in good faith in accordance with current law and the nature of the relationship maintained with the controller.

9. Rights of Data Subjects

Users may exercise, where applicable, the following rights:

access,
rectification,
erasure,
objection,
restriction of processing,
data portability,
withdrawal of consent.

Likewise, if the user considers that the processing of their personal data does not comply with the applicable regulations, they may lodge a complaint with the competent supervisory authority. In Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD).

To exercise these rights, a request may be sent to:

export@cuchilleriasami.com

or by post to:

Polg. Ind. Camporroso, Travesía de Cuenca, 22, 02520 Albacete, Spain

The request must sufficiently identify the applicant and indicate the right they wish to exercise.

10. Commercial Communications

If the user expressly authorizes the sending of commercial communications, their data may be used to send information about products, news, or services related to the activity of Cuchillería Sami.

The user may object at any time to receiving such communications by writing to export@cuchilleriasami.com.

11. Data Provided by Third Parties

If a person provides third-party data, they guarantee that they have previously informed those third parties and that they have a legitimate basis for communicating their data, releasing the controller from any liability arising from the breach of this obligation.

12. Minors

This website is not specifically directed at minors. Personal data of minors is not knowingly collected without the consent of their legal representatives where such consent is required under the applicable regulations.

13. Data Security

The controller adopts reasonable technical and organizational measures to protect personal data and prevent its loss, alteration, unauthorized processing, or improper access, taking into account the nature of the data, the state of the art, and the risks of processing.

However, no Internet transmission or storage system can guarantee absolute security.

14. Cookies

This website uses its own cookies and, where applicable, third-party cookies. Detailed information about the cookies used, their purposes, duration, and how to configure or reject them is available in the corresponding Cookie Policy.

15. Links to Third Parties

This website may contain links to third-party websites. The controller is not responsible for the privacy policies, content, or practices of such external websites.

16. Changes to this Policy

The controller reserves the right to modify this Privacy Policy in order to adapt it to legislative, case law, or technical developments, as well as to changes in the operation of the website. In such cases, the updated version will be published on this same page.